Suzanne Mathias

No internet at the gate? 4G OPYN and OPYN PRO run on 4G. Get an extra 10% off at Door Entry Direct with code NOFUSS10 until 31st October.

Access control for locksmiths: Access control doesn't mean leaving the locksmith trade behind. It helps you win more jobs, earn more from each customer and give people a reason to call you back, all using the skills you already have. Learn how Access Control helps you find more work from the customers you already have.

No full rewire and far less time inside residents' homes. See how IP Door Entry brings together 4G visitor entry, access control, remote management and digital resident communication for residential blocks of up to 3,000 flats. Learn more about how IP Door Entry can make your installs easier.

The new SRS ANSI electric strike range is in stock: three dual-voltage strikes (12V/24V) that switch between fail safe and fail secure on site, with monitoring built in as standard. One strike now covers jobs that used to need several separate parts.

Bitron T-line audio handsets and colour monitors are back in stock at Door Entry Direct, covering 4+n, 2-wire and telephone wiring. Order yours today.

Two of ASSA ABLOY's most respected electromechanical locking brands, now available alongside our existing ASSA ABLOY range.

Four switches, three features that change the job, and pricing that puts the margin back where it belongs.

You're on-site, the system isn't working, the client is pacing, and you've got another job waiting. Not a great feeling, but a familiar one. The good news is that most door entry audio and video faults come down to the same handful of causes. 

Here are the 8 that come up most often, what causes them, and how to fix them without coming back.

At Door Entry Direct, we don't just supply products. We help installers spec the right systems for every job, which is why attending The Security Event (TSE) 2026 at the NEC Birmingham from 28 to 30 April was a highlight of our calendar.

IP versus analogue? Let's talk. The honest answer is that neither system is universally better, and anyone who tells you otherwise is selling you something. The right call depends entirely on the project, and getting it wrong means callbacks, snagging lists, and conversations nobody wants to have. Here's how to get it right the first time.