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Shipping & Returns

Shipping

Goods are sent by a next day carrier to UK destinations. Carriage is FREE OF CHARGE for orders over £150 on a next working day service (according to DPD terms and conditions).

 

Please Note: All next day deliveries are subject to stock availability.

 

For all other destinations, please add the relevant delivery charge to your shopping cart. Click here for a full list.

 

Returned Goods - Faulty

Goods returned for repair, credit or replacement must be accompanied by our 'faulty goods returns' form indicating the nature of the suspected defect, showing clearly the returnee’s full name and address and giving proof of purchase from “the company”. Any goods returned outside of the manufacturer's warranty period, damaged through misuse, or returned as faulty, but were found to be without fault will incur repair charges.

 

Returned Goods - Not required

Goods returned for credit will only be accepted at our discretion if they are: returned undamaged in their original boxes alongside all the instructions etc., considered resalable and accompanied by our 'not required' returns form.
 

We are unable to accept any custom made, or engraved panels as returns for credit, this includes items which are not part of our standard stock.
 

Inspection and restocking fees will incur a charge according to the following time-frames:
 

Within 14 days . . . 0%
Within 30 Days . . . 10%
Within 30 Days . . . 0% (if ordered Sale or Return)
Within 60 Days . . . 20%
Within 90 Days . . . 30%
 

Under no circumstances, will items older than 90 days, be accepted as returns for credit. A minimum handling charge for all goods returned for credit at our discretion.




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