Privacy Statement

Cookies

This site uses some unobtrusive cookies to store information on your computer.

Some cookies on this site are essential, and the site won't work as expected without them (such as the shopping cart). These cookies are set when you submit a form, login or interact with the site by doing something that goes beyond clicking on simple links.

We also use some non-essential cookies to anonymously track visitors or enhance your experience of the site. If you're not happy with this you can opt-out, and we won't set these cookies.

To control cookies, you can also adjust your browser settings.

By using our site you accept the terms of our privacy policy.

 

Privacy Policy

This privacy policy sets out how Door Entry Direct Ltd uses and protects any information that you give to Door Entry Direct Ltd when you use our website. This privacy policy applies to doorentrydirect.com only.

Door Entry Direct Ltd is committed to protecting your privacy. Any information submitted to us will always be handled in accordance with this privacy policy.

Door Entry Direct Ltd may change this privacy policy from time to time by updating this page (http://doorentrydirect.com/privacypolicy). Any changes made will be clearly highlighted across doorentrydirect.com prior to, and for a reasonable duration after, these changes are made. However, we advise you check this page from time to time to ensure you are happy with any changes. This policy is effective as of June 11th 2012.

  1. What information we collect

1a. Anonymous, non-personally identifiable information

Doorentrydirect.com uses Google Analytics to analyse how visitors use our website. Google Analytics uses cookies, which are small text files placed on your computer, to collect information such as visitor behaviour and IP address in an anonymous form. No personally identifiable information is collected by or submitted to Google Analytics; and none of this information is collected without your explicit permission.

Your IP address is collected purely for the purpose of determining geographic location of visits to an accuracy that is typically within a 40 Km radius. We will not link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered for the purpose of analytics with any personally identifiable information from any source. Google will not associate your IP address with any other data held by Google.

1b. Personally identifiable information

Door Entry Direct Ltd collects a select amount of personally identifiable information from our users. This may include:

  • Your name and title
  • Contact information, including email address and telephone number
  • Demographic information, including billing address, postal address and postcode.
  • Your IP address. This will not be recorded until your purchase has been completed.
  • Information collected during purchase, including items purchased and quantity of items; prices paid for items, delivery and VAT; and tracking numbers, which help us keep track of your delivery and ensure it reaches you.

More information about cookies, and how to manage and delete them, can be obtained from AboutCookies.org.

1c. This website uses Google AdWords Remarketing

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors of our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You may opt-out by visiting Google’s ad settings page here

  1. How your information is used

The information we collect about users anonymously (see section 1a) is used to help us optimise and improve the way our website works, and ensure our users are able to easily find all the information and services we offer.

The personally identifiable information we collect during registration on doorentrydirect.com and checkout of items, are used to:

  • Ensure your items reach you in a timely fashion;
  • Allow us to contact you regarding any issues with your order;
  • To inform you of new products, offers and other promotions via email.

If you wish to unsubscribe from our mailing list, please email us at the address below.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

  1. Requesting information and corrections

The Data Protection Act grants you a number of rights regarding your personal information. For instance, you are entitled to:

  • Be told whether Door Entry Direct Ltd holds any personal data about you;
  • Be given a description of the data, the reasons it is being processed and whether it will be given to any third party individuals or organisations;
  • Be given a copy of the data; and
  • Be given details of the source of the data (where available)

Subject access requests can be used to obtain this information, and must be submitted to us in writing by fax, post or email. Subject access requests are conditional on receipt of a £10 fee to cover administrative costs, and confirmation of your identity (we will contact you in order to confirm you are the individual about whom the request has been made, or third-party acting on behalf of the individual). When these conditions are met, it will be dealt with in no longer than 40 calendar days.

More information regarding subject access requests and your rights can be found on the website of the Information Commissioner’s Office here.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the below address. We will promptly correct any information found to be incorrect.

  1. Contacting Door Entry Direct Ltd

If you wish to contact Door Entry Direct Ltd regarding any aspect of our Privacy Policy, or to make a subject access request; you may contact us by a number of means:

By Post

Door Entry Direct Ltd
Unit 1, AMC Business Park
12 Cumberland Avenue
Park Royal, London
NW10 7QL

By Telephone

0208 621 6210

By Fax

0208 621 6211

By Email

info@doorentrydirect.com